CARSTAR has announced that it will be exhibiting at the 2020 National Automobile Dealers Association (NADA) Show February 14-17, 2020 in the North Hall (Booth # 6467N) of the Las Vegas Convention Center.
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“As auto dealers focus on growing their sales and profitability in the highly competitive new and used car market, they are looking for other dealership services to grow their business,” said Dean Fisher, president of CARSTAR. “The fixed operations department, and in particular the collision repair services, represents a great opportunity to improve efficiency and performance. However, most dealerships do not have the resources to focus on building insurance businesses, maintaining the latest repair certifications, attending new trainings, and marketing their services.
“This is where CARSTAR comes in. We have created very dynamic partnerships with auto dealerships that combine the local dealership brand with CARSTAR’s proprietary operating procedures, insurance relationships and training programs. This allows CARSTAR to help deliver the best KPI performance and the highest quality repairs, while the dealer can focus on selling vehicles. This high quality repair and customer service experience also helps the dealership build customer loyalty for future vehicle purchases. “
Over the past year, a number of collision repair centers have looked beyond their local resources for further support in their growing businesses. Their goal was to retain their independent ownership and generations of family involvement, but complement their current platform with new growth opportunities.
“We needed to be able to compete on a large scale with consolidators while maintaining our presence in our community,” said Jon Davidson, who operates three CARSTAR Davidson locations at his family’s car dealerships in upstate. New York. “We had a good stable operation with three collision repair facilities, but we knew we needed more resources. With multiple locations, metrics became complicated and we needed more transparency and analysis to understand and improve our performance. We also needed to take our insurance relationships to a new level and strong metrics are essential for that. “
Davidson chose CARSTAR as his path to success after learning about the company from his paint partner.
“Being a franchise partner with a business like CARSTAR keeps this business in our family and provides the operational expertise we need to continue to be successful for the next generation,” Davidson said. “As the industry evolved, we couldn’t continue to run the accident repair industry like we had for decades. This required an innovative new approach that allowed us to take our operations to new levels, succeed in our DRP relationships and continue to provide the excellent customer service that has been the hallmark of the family business.
CARSTAR is actively seeking new franchise partners. Interested parties should call (844) 906-9764 or visit www.carstarfranchise.com.